Alton Care Group

Alton Care Group aims to provide its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort is of prime importance.

Our Carers will strive to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, and in doing so will be sensitive to the residents ever changing needs.

Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social and residents are encouraged to participate in the development of their individualised Plan of Care, as are family and friends where appropriate.

This will be achieved through programmes of activities designed to encourage mental alertness, self esteem, and social interaction with other residents and with recognition of the core values of care which are fundamental to the philosophy of our home.

Here at Alton our goals are to:

Provide a secure, stable and comfortable environment
To encourage service users to set their own realistic and attainable goals
To offer service users real choice in decision making in respect of all aspects of their lives
To stimulate and maintain physical, mental and social well being of all service users
Promote good health in all our service users
To provide service users with enhancement to quality of life by providing safe, comfortable and supportive environments
Adopt an integrated person centered approach to assessment and care planning
All care support is provided by friendly and suitably qualified caring staff in a professional manner
Ensure an approach aimed at continual improvement
Provide understanding to both service users and their families
To ensure service users' families participate in the home's function and to be involved in their care
Ensure clear lines of governance and accountability
Respect the dignity and privacy of all service users